PRIVACY POLICY

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you send us a message through a contact form, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related information, notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We also use Streak, a secure CRM system hosted in GMail to hold data for communication purposes.

All SwopItUp team members who have admin access to Streak and/or Wix hold enhanced DBS checks.

We will only share this information with third-party services and/or with legal enforcement agencies, when required by law according to relevant local regulations.

How do you communicate with your site visitors?

We may contact you to provide information about our company, and related services, or as otherwise necessary contact you in line with any applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. You can opt out of communications from us at any time by emailing team@swopitup.org.

How do you use cookies and other tracking tools?

Our website tracks personal information through the use of cookies to be able to provide our services to you. You can choose if you want to opt-out of cookies or not.

However, note that deleting or disabling cookies and other tracking technologies may prevent ups from accessing some parts of your site.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at team@swopitup.org or send us mail to: SwopItUp CIC, Trident Business Centre, Tooting, London, SW17 9SH

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at team@swopitup.org or send us mail to: SwopItUp CIC, Trident Business Centre, Tooting, London, SW17 9SH.